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Showing posts from June, 2014

Are you seen as a jerk at work?

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Credit: © diego cervo / Fotolia New research shows that many people seen by others as under- assertive or over-assertive think they're appropriately assertive .   N ew research shows that many people seen by others as under-assertive or over-assertive think they're appropriately assertive. The study also reveals that people seen as getting assertiveness right often mistakenly think they've gotten it wrong.   Jill Abramson was recently ousted from her position as the executive editor of The New York Times for being, among other things, too "pushy." But did Abramson -- who has also been described by the media as "polarizing" and "brusque" -- know during the course of her tenure that others viewed her as being overly assertive? A new study from the Columbia Business School suggests that there's a great chance she didn't. "Finding the middle ground between being pushy and being a pushover is a basic challenge in social life and the wor...

SALES TECHNIQUE: When to crowd - or not crowd - your prospect.

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Photo: BodyLanguageProjectCom Approach Avoidance: She subtly moves away from him as he leans  toward her; she is following her natural instinct to move away.     W e probably all had the experience of having a sales person get right into our face as they try to pressure us into buying.  It's not comfortable, and now we know why.  It's called "Approach Avoidance."  This is something I learned long ago during on-the-job sales training from a wily old sales dog - and now I now what it's called, and why it works. We, the human animal, learned over our millions of year of existence to fear something that was approaching.  As Chicago Booth School of Business professor Christopher K. Hsee, explains in his recent paper, "In our long struggle for survival, we humans learned that something approaching us is far more of a threat than something that is moving away. This makes sense, since a tiger bounding toward a person is certainly more of a threat than one that...

A simple, inexpensive method for preventing computer fraud

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Source: becauseirocklikehell.tumblr.com R unning a small business is time consuming.  There's so much to do and often so little time in which to do it.  Consider the possibility of your business experiencing computer fraud.  Suppose an employee either deliberately or accidently misusing the information on your computer system.  How much time would it take you to clean up the mess?  Could it even put you out of business? Fortunately, Shalini Kesar, a computer scientist at Southern Utah University in Cedar City, has devised an anti-fraud strategy for business that is straight forward and effective. Suggested reading click on image "Computer fraud can result from incompetence, ignorance, negligence in the use of Information Technology or deliberate misappropriation by individuals," says Kesar. This results in the destruction of not only the main information systems but also backup systems, causing damages up to hundreds and thousands of dollars. Kesar points o...